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Shipping Policy

Thank you for your order! We hope you enjoy shopping in petit zakkaya :)

For Hong Kong customers, we ship via Hong Kong Post or S.F. Express. For oversea customers, we do ship worldwide from Hong Kong. Please refer to the shipping details below.

Domestic Order

All domestic orders shipped within Hong Kong will be arranged via Hong Kong Post or S.F. express. All in stock items will be shipped within 5 working days after payment confirmation. If the order includes pre-order item(s), it will be shipped within 3 working days after all items arrive.

 

Free surface mail for order over HK$180. Shipping fee of HK$5 will be charged if the order is below HK$180. 

<For order below HK$500>

Self pick up at S.F. stores  HK$30
Self pick up at EF lockers/ S.F. service points HK$30
Commerical or Industrial address HK$30
Residential area HK$30

 

 <For order on or above HK$500> 

Self pick up at S.F. stores Free
Self pick up at EF lockers/ S.F. service points Free
Commerical or Industrial address Free
Trade Free

 

Delivery time is around 2-4 days (Working days: Mon-Fri). A tracking number will be provided after the order is shipped out.

International Order

International order will be shipping out by Hong Kong Post. You can select Registered Mail (with tracking/insurance) when checkout. All in stock items will be shipped within 10 working days after payment confirmation. If the order includes pre-order item(s), it will be shipped within 5 working days after all items arrive.
 

<For order below HK$500>

Registered Mail (with tracking/insurance) HK$70 (~US$9)

 <For order on or above HK$500> 

Registered Mail (with tracking/insurance)HK$25 (~US$3.2)
 

 <For order on or above HK$800> 

Free shipping with registered mail for international order on or above HK$800.

送貨方式

本網站的本地訂單經由香港郵政局或順豐速遞公司送貨到香港,另會安排香港郵政局送貨到其他國家及地區,郵寄費用可見下圖,其他附加費用由買家支付。所有現貨商品的訂單會在確定完成付款後的個工作天內寄出。若訂單中包含預訂商品,則會於貨品到齊後個工作天內安排一起寄出。

*請在結賬時清楚填上收件地址或選取正確的順豐編號及地址(可在以下網址找到),以方便為閣下寄出貨品。

另可安排見面交收。

香港

凡購物滿HK$180會包平郵,未滿HK$180會另收HK$5平郵費用。

<HK$500以下訂單>

順豐站自取  HK$30
順便智能櫃/服務點e.g. 7-11/OK便利店自取 HK$30
工商地址 HK$30
住宅地址  HK$30

 

<HK$500或以上訂單>

順豐站自取  免費
順便智能櫃/服務點e.g. 7-11/OK便利店自取 免費
工商地址 免費
住宅地址  免費
送貨時間約 2-4 天(工作天為星期一至五)

如收件地址為住宅或位於偏遠地區的公司地址,收件時將需要支付HK$30附加費,有關費用直接交付給順豐員工。

另可選用順豐所提供超過100個自取點,同時已豁免非工商附加費及偏遠地區附加費。

當您的訂單寄出後,我們將通過電郵提供一個運單號給你。你可以使用這個運單號到速遞公司的網站追蹤訂單的運送狀況。