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Refund Policy

We love every products we sell and hope you love them as well. We ship out every item after inspection.

We accept the requests for exchange for any damaged or defective item(s) within 3 days of receipt of goods. We do not accept any other personal reason(s) for exchange or refund. Please inspect the item(s) upon arrival. If you find the item(s) is damaged or defected, please notify us as soon as possible at or facebook or instagram.  

All damaged or defective items must be returned in its original condition upon delivery, within 7 days of its arrival. Shipping costs and custom duties (where applicable) are non-refundable in the case of return for exchange, and return shipping costs are at customers' cost.

Refund is only applicable when the item is out of stock.

petit zakkaya reserves the right to refuse an exchange.






petit zakkaya保留任何拒絕更換的權利。